New Users Registration  |  Useful Links  |  FAQ  |  Site Map 
 
Go Search

 

Skip Navigation LinksHealth Xchange > News
  News  
  Categories  
     
  Chronology  
 
  2013 2014   Dec 2014 | Nov 2014 | Oct 2014 | Sep 2014 | Aug 2014 | Jul 2014 | Jun 2014 | May 2014 | Apr 2014 | Mar 2014 | Feb 2014 | Jan 2014 |
  2013   Dec 2013 | Nov 2013 | Oct 2013 | Sep 2013 | Aug 2013 | Jul 2013 | Jun 2013 | May 2013 | Apr 2013 | Mar 2013 | Feb 2013 | Jan 2013 |
  2012   Dec 2012 | Nov 2012 | Oct 2012 | Sep 2012 | Aug 2012 | Jul 2012Jun 2012May 2012Apr 2012Mar 2012 | Feb 2012 | Jan 2012 |
  2011   Dec 2011Nov 2011Oct 2011 | Sep 2011 | Aug 2011Jul 2011Jun 2011 | May 2011 | Apr 2011 | Mar 2011 | Feb 2011 | Jan 2011 |
  2010   Dec 2010 | Nov 2010 | Oct 2010 | Sep 2010 | Aug 2010 | Jul 2010 | Jun 2010 | May 2010 | Apr 2010 | Mar 2010 | Feb 2010 | Jan 2010 |
  2009   Dec 2009 | Nov 2009 | Oct 2009 | Sep 2009 | Aug 2009 |
 
     
  Topic  
 
  Health Policy and Announcements | Diseases and Outbreaks
  Medical Research | New Treatments and Technology
   
 
     
  RSS  
 
  Singapore   SingHealth | Health Promotion Board | Ministry of Health | Asiaone
  International   World Health Organization | Centre for Disease Control and Prevention (US)
       
 
     
  News Article  
 

Hospital aims to cut patients’ waiting time

 
  Wednesday, 04 l 08 l 2010 Source:  The Straits Times   
By: Lee Hui Chieh
     
 

SINGAPORE’S newest hospital, Khoo Teck Puat Hospital in Yishun, is developing new ways to shorten the wait for patients to be discharged and their waiting times for treatment at specialist outpatient clinics.

Yesterday, the hospital run by public health group Alexandra Health inked an agreement with the Singapore Management University (SMU) to develop new computer programs to make this happen, under a three-year programme called T-Lab.

One project will be to create a system to track patients at specialist outpatient clinics who may need to have X-rays and blood tests, among others, done before seeing a doctor.

The system helps administrators and nurses spread out the patients getting these tests to avoid any bottlenecks.

Mr Lau Wing Chew, Alexandra Health’s chief transformation officer – whose job is to make the hospital experience hassle-free for patients – likened this to “providing air traffic control”.

The system will also alert administrators to check on patients who have been waiting for a long time, to see what is causing the delay. A second project will look at speeding up the process of discharging patients.

Instead of entering information in physical forms, various health professionals involved in the discharge, such as physiotherapists, dieticians and pharmacists, will fill out electronic forms instead.

As part of the project, the hospital will also look at how to schedule a patient’s consultations with the various health professionals so he does not have to wait too long to see them.

These moves are being taken to prevent long waiting times in future as the six-month old hospital takes on more patients.

About 200 patients are now treated each day at its emergency department and almost 800 at its specialist outpatient clinics.

It is on track to meeting its target of having 70 per cent of its emergency and outpatient clinic patients treated and out of hospital within an hour, said Alexandra Health’s chief executive officer, Mr Liak Teng Lit.

A third T-Lab project will enable the hospital to carry out health promotion programmes in the community targeted at specific groups.

Yishun residents will be polled on their lifestyle habits through an electronic kiosk, which is part of an information management system that will also analyse the results. For example, they could be asked if they smoke or exercise regularly, and to give their postal codes.

If a precinct is found to have a large number of smokers, the hospital could work with grassroots leaders there to hold anti-smoking workshops, Mr Lau said. He hopes to start rolling out the projects next year.

The three projects involve 17 undergraduates from SMU’s School of Information Systems and more than 20 hospital staff members.

One of the students, Miss Lim Shih Yuin, 21, said: “We want to give back to society. The project helps the hospital and will have an impact on people.”

     
  Ask the Specialists - Free Doctor Q&A  
    Previous Q&As
Check out our archive for all our previous doctor's Q&As!
*Latest Update: About LASIK
 
e-Appointment Online
Health Buddy App